Three modules, one operating system

Three modules.
Run by agents.
Watched by humans.

Start with one. Expand as you trust us. Most practices begin with fax because it's the easiest to onboard and the fastest to show value.

Fax Sorting

From 6 hours to 30 minutes a day.

Live Proof

“MedArise reduced the time our office spends on fax sorting from nearly 6 hours a day to about 30 minutes.”

— Karen A., Cardiology Office Manager
— Envril Y., Primary Care Coordinator

The Problem

A medium independent practice gets 200–500 inbound faxes per day: referrals, lab results, imaging, insurance correspondence, patient forms. Someone at the front desk has to open each one, figure out what it is, match it to a patient, and route it to the right queue. One live cardiology practice was spending 6 hours a day on this.

Our Solution

Our AI agent ingests every inbound fax, OCR-processes the content, classifies the document type, matches the patient when possible, and routes to the right EHR queue or MedArise task list. Exception rate on fax sorting is near-zero. Practice staff review routed documents in their existing EHR. No new software. No training.

Onboarding Timeline

Day 1–3: Fax line configured, routing rules confirmed with your office manager
Day 4–7: Agent live, documents flowing to your EHR queues
Ongoing: Weekly exception review with you, accuracy tuning per payer and doc type
Entry Module

Fax sorting is our fastest onboard — live in under a week. Included free when your practice engages us for billing.

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Prior Authorization

Submitted same day as scheduling. No backlog.

Live Proof

“With MedArise, much of that workflow is now automated, and we have a centralized platform to clearly see the status of each authorization... It has reduced a significant amount of manual work.”

— Kenny Z., Prior Auth Coordinator

The Problem

Prior auth is the work that kills clinic mornings. A PA coordinator at a medium cardiology practice costs $60,000/year and spends their entire day on payer portals, clinical packets, forms, appeals, and follow-up. Miss a PA and the patient gets rescheduled. Submit it late and the work piles up.

Our Solution

Our AI agent receives the auth order the moment an appointment is scheduled, logs into the payer portal using practice credentials, submits the PA, answers the forms, attaches the clinical packet, and tracks the status daily. Denials get automated appeals. Exceptions — novel payer forms, clinical questions requiring a physician — escalate to our human operators, not yours.

What you experience

What you see:A real-time dashboard of every open PA, its status, and any exception needing clinical input. Weekly summary email.
What your staff does:Nothing operationally. They pick up status when they need it.

Onboarding Timeline

Day 1–7: Payer portal access configured, BAA signed, practice clinical packet templates loaded
Day 8–14: First PA submissions going out the same day as scheduling
Ongoing: Exception rate trending down as the agent learns your specialty and payer mix
Managed Service

Priced per practice per month. Locked by Week 2 of relationship.

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Billing & RCM

Full-stack billing that never quits on you.

Live Proof

“MedArise has helped us save about 2 hours a day on repetitive coding and data entry work alone. Just as importantly, it gives us much better visibility into claim status...”

— Vivian P., Back Office Manager

The Problem

In-house billing staff costs $85,000/year. Billing vendors run $40,000/year and price per claim or percent of collections. Both fail in the same ways: turnover, denials falling through the cracks, underpayments undetected, months of unresolved A/R.

Our Solution

Our AI agents handle claim scrubbing and submission, denial investigation and correction, resubmission, appeal drafting, ERA posting, and underpayment detection. Complex coding disputes, payer phone calls the agent can't automate, and appeals requiring novel clinical argumentation escalate to our human operators. Your clinician signs notes. We do everything else.

Onboarding Timeline

Week 1: BAA, clearinghouse connection, payer enrollment initiated
Week 3: First claims submitting through MedArise
Week 6–7: Full billing cutover complete (payer enrollment timing controls this, not our speed)
Full-Stack RCM

Flat-fee engagement. Often matches your current biller or vendor price — with fax sorting included free as part of the relationship.

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Start with one. Add the rest when you're ready.

Most practices don't buy everything at once. They start where the pain is hottest — usually fax if the front desk is drowning, or prior auth if the coordinator just quit. We run that module for 30 to 60 days. You see the agents work. Exception rate drops. Your staff gets time back.

Then we layer in the next module. When we handle your billing, fax is included free. Billing is where our business model works and yours does too.

Fax Sorting
Days 1 - 30
Prior Auth
Days 30 - 60
Billing & RCM
Days 60+
Fax included free
Foundation deployed in one week

RCM Foundation live in 7 days.

We connect your EHR, clearinghouse, payer portals, and fax inbox. Your first daily revenue brief goes live in week one.

Book a 30-Minute Call

No sales deck. No 40-minute demo. Just a quick conversation about your workflow.