Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to MedArise, Inc. ("MedArise", "we", "our", or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI healthcare workforce operations platform.

2. HIPAA Compliance & Protected Health Information (PHI)

As an organization operating within the healthcare sector, MedArise acts as a Business Associate for our clients (Covered Entities). We handle all Protected Health Information (PHI) in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). Our AI agents are built on secure, isolated infrastructures designed to ensure the maximum privacy and confidentiality of patient data.

3. Information We Collect

We may collect the following categories of information:

  • Personal Identification Data: Name, professional title, clinic association, email address, and phone number when you request a demo or contact support.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and timestamps.
  • Service Data: When utilizing our autonomous RCM platform, we process specific clinic workflows and billing histories under the strict confines of a Business Associate Agreement (BAA).

4. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and securely maintain our AI agents and services.
  • Train and onboard our models specifically to your clinic's unique definitions and workflows.
  • Analyze usage to improve user experience and algorithm accuracy.
  • Communicate with you regarding updates, support, and administrative information.

5. Data Security

We have implemented robust, enterprise-grade technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:
info@medarise.com